1.0 Introduction
As part of our daily business operations, we collect information from our clients in order to effectively provide our services. This privacy policy applies to information that we or our third-party service providers collect about you when you use our website. We are committed to safeguarding and respecting your personal information and privacy. Our privacy statement describes our accountability to any information that we may collect, use, or process from our clients, be it personal or general. In this policy, “we”, “us”, “our”, and “company” refer to Capstone Editing Services, LLC while “website” refers to Elite Assignment Helper. “You”, “user”, “client”, or “customer” refer to any person using our website or services. This policy is subject to change at the company’s discretion without prior notifications.
2.0 Information collected
2.1 Personal information
We collect personal identifiable information from our users to help us offer our services. The kind of information we collect includes name, phone number, email address, and other personal information that may be needed to provide the services requested by the user.
2.2 Payment information
We use third-party payment gateways to process payments for our paid services and products. Hence, we do not collect or store your payment card or bank details. That information is provided directly to these gateways whose use of your personal information is governed by their privacy policy. To ensure the maximum safety of your payment information, we process all payments only through PCI DSS Level 1 gateways.
2.3 Other information
We or our third-party service providers may also collect general information, such as location data (country, state, city, address, ZIP code), site visitation by customers, and most accessed web pages to help us identify what we need to improve on our website and particularly, our services. Other information that may be collected include; the browser and operating system you are using, the URL that referred you to the service, the search terms you used in the search engine to find our services, the pages you accessed, and other common information shared when browsers communicate with websites. For instance, we or our third-party service providers may collect information about your IP address and the physical location of the device (computer, mobile phone, tablet, etc.) used to access our services. This information is collected through cookies. Read more about our Cookies Policy.
3.0 How we use the information collected
The information we request, collect, and process is primarily used to provide our users with the service or product they request through email, live chat, phone, message board, or social media platforms. We also use the information to provide technical or other support to you, as well as answer inquiries about our services and respond to complaints. We may also use the information to maintain and/or improve our website, the quality of our services, and company activities.
4.0 Information sharing and disclosure
4.1 Service providers
We may share non-identifying information with our third-party service providers or otherwise disclose such information to third-party service providers for marketing purposes. However, we do not share your personal information with any third party. Also, we may employ third-party service providers to perform tasks on our behalf, such as maintenance services, database management, and improvement of the website features. These third parties may have access to the information we have collected about you, including personal information while performing these tasks.
4.2 Legal and government agencies
We may share the information we have collected about you, including personal information, with relevant state and federal agencies if required by the law, and this is to expound on our integrity, protect our rights, and if necessary, allow judicial proceedings or legal processes to take place. We may disclose your information to government and law enforcement authorities to respond, stop, or prevent an activity that we may consider to be fraudulent, illegal, or pose a risk to any person, the public, or national security.
4.3 Internal and business transfers
We may share your information with any current or future subsidiaries or affiliates primarily for operational and business purposes. We may also sell, transfer, or otherwise share some or all of our assets, including your personal information, in the event of a reorganization, merger, acquisition, or sale of the company.
4.4 Customer rights to personal information
You have the right to request access to all the information that the company holds about you. You also have the right to request us to correct, update, delete, or stop the use and processing of the information we hold about you. To exercise your right, you can contact us at info@eliteassignmenthelper.com. Please note that the company may need to identify you by asking for additional information to fulfill your request.
4.5 California privacy rights- California Consumer Privacy Act (CCPA)
Under California’s “Shine the Light” law (CA Civil Code Section 1798.83), California residents are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other third parties for their direct marketing purposes. If applicable, this information should include a description of the categories of customer information and the names and addresses of those businesses with which we shared such information during the previous calendar year. To make such a request, please write to us at info@eliteassignmenthelper.com.
5.0 Data security
We employ high-security standards on user information to prevent unauthorized access to customer information, withhold data accuracy, and enhance the correct use of information. We achieve this by implementing appropriate physical, technical, and administrative security procedures during the collection, processing, and storage of information. Read more about how we protect your personal information.
6.0 Children’s privacy
6.1 We provide our services according to the Children Online Privacy Protection Act (COPPA) standards. This simply means that we DO NOT offer services to individuals under 13 years of age or knowingly collect personal information from anyone under the age of 13 years. If you learn that anyone under the age of 13 years has unlawfully provided us with personal data, please contact us and we will take the necessary steps to delete such information.
6.2 Minors between the ages of 13 and 18 years should not use this website or submit any personal information on this website without an adult or parental supervision.
7.0 Consent
This Privacy Policy is incorporated into, made part of, and governed by our Terms and Conditions, and applies to your use of our website, services, and products. By using our site, you accept the terms of this Privacy Policy.
If you have any questions or concerns about the Privacy Policy or the collection, use, or storage of your data, please contact us at info@eliteassignmenthelper.com.